Privacy Policy

Betvis's Privacy Policy

Your personal information is completely safe with us. Learn how we collect and protect your data.

How We We Protect Your Data

The Core Pillars of Betvis's Data Protection

Encrypted Data Transfer

Betvis uses SSL/TLS encryption technology. All data transmissions are conducted through fully encrypted channels, making it impossible for third parties to access your information.

Secure Data Storage

Your personal information is stored on secure servers, with multiple layers of security active around the clock to prevent unauthorized access.

No Sale of Data

Betvis never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.

You're in Control of Your Data

You can request to view, update, or delete your stored information at any time. Your data belongs to you.

Cookie Transparency

How Betvis uses cookies is explained with full transparency. You can manage cookie preferences at any time through your browser settings.

Compliance with International Standards

Betvis adheres to international data protection standards. All processes are kept up to date through regular audits and reviews.

Last Updated: January 2026

By using Betvis services, you are considered to have accepted the terms of this Privacy Policy. Please read the full policy before registering.

1 Introduction

Betvis (hereinafter referred to as "we", "us", or "the platform") is an online sports betting service provider. Protecting the privacy of users on our website betvis.bet is one of our highest priorities.

This Privacy Policy explains what personal information Betvis collects, how that information is used and stored, and what rights you have over your data. This policy applies to all Betvis services, websites, and mobile applications.

We believe every user has the right to know where their data goes and how it is used. That's why we've written this policy in plain, easy-to-understand language so anyone can follow it.

2 What Information We Collect

Betvis collects different types of information for different purposes. Full details are outlined below:

A. Information Provided at Registration

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Residential address & nationality
  • National ID or passport number (for KYC verification)
  • Preferred payment method details (bKash, Nagad, Rocket number)

B. Automatically Collected Information

  • IP address & device information (model, operating system)
  • Browser Type & Version
  • Session duration and activity logs on the platform
  • Information Collected via Cookies & Tracking Technologies
  • Transaction History & Betting Patterns

C. Information Received from Communications

  • Chat or email records with the support team
  • Details of Complaint or Feedback
Data Type Purpose Mandatory?
Name & date of birth Identity Verification & Age Confirmation Yes
Mobile/Email Communication & Account Verification Yes
Payment Information Transaction Processing Yes
NID/Passport KYC & Fraud Prevention Where applicable
Cookie / Log Data Service Improvement & Security Automatic

3 Purpose of Data Use

Betvis uses your personal information only for specific, legitimate purposes — never misused or applied beyond what has been authorized. We use your information for the following reasons:

  • Account Management: To complete registration, login, and profile update processes.
  • Identity Verification: To verify your age and identity as part of the KYC process.
  • Financial Transactions: To accurately process deposits, withdrawals, and bonus payouts.
  • Customer Support: To assist with your questions, complaints, and issue resolution.
  • Security: To detect and prevent fraudulent activity.
  • Service Improvement: To analyse user experience and improve the platform.
  • Legal Obligations: To meet the requirements of applicable laws and regulatory bodies.
  • Promotional Communications: To send you offers and updates, subject to your consent.

If you no longer wish to receive promotional emails or SMS from Betvis, you can unsubscribe at any time from your profile settings.

4 Data Sharing & Third Parties

Betvis never sells your personal information. However, in certain limited circumstances, information may be shared with trusted third parties:

Legitimate Grounds for Sharing Data:

  • Payment Provider: Minimal information is shared with payment gateways such as bKash, Nagad, and Rocket solely to process transactions.
  • Legal Authorities: Information may be disclosed in response to a court order or a legitimate request from a regulatory authority.
  • Technology Partners: Technology companies that support platform operations and are bound by strict confidentiality agreements.
  • Fraud Prevention Agencies: Relevant information may be shared to prevent illegal activity.

Betvis never sells or transfers your information to advertising companies, data brokers, or unrelated third parties.

All third parties that Betvis works with are contractually bound to uphold our privacy standards. Any third party that violates these standards will have their relationship with us terminated immediately.

5 Cookie Policy

The Betvis website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience.

Types of cookies we use:

  • Essential Cookies: Required to maintain login sessions and support core platform functionality.
  • Functional Cookies: Used to remember your preferences and language settings.
  • Analytics Cookies: Helps analyze website traffic and user behavior.
  • Security Cookies: Used to detect fraudulent activity.

You can manage cookies by adjusting your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain platform features.

6 Data Security Measures

Betvis applies industry-leading security measures to protect your data. Our security infrastructure includes:

  • SSL/TLS Encryption: All communication between the website and servers is encrypted.
  • Firewall Protection: Advanced firewalls are active to block unauthorized access.
  • Two-Factor Authentication (2FA): An added layer of security for account login.
  • Regular Security Audits: Regular penetration testing conducted by external experts.
  • Data Backup: Regular encrypted backups stored in secure locations.
  • Staff Training: Regular training for all staff on data handling practices.

In the event of a data breach, Betvis will promptly notify you and the relevant authorities in accordance with applicable law.

You are also responsible for keeping your own account secure. Use a strong password, never share your login credentials with anyone, and avoid logging in over public Wi-Fi networks.

7 Your Rights

As a Betvis member, you have the following rights regarding your personal data:

Right to Access

You may request to know what information Betvis holds about you.

Right to Rectification

You may request corrections or updates to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your data under certain conditions.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

Right to Data Portability

You may request a copy of your data in a commonly used format.

Right to Object

You may object to your information being used for specific purposes.

To exercise any of these rights support@betvis.bet, send us an email. We will typically respond to your request within 30 days. In certain cases, some data may not be erasable due to legal obligations.

8 Data Retention Period

Betvis retains your data only for as long as necessary. Retention periods vary depending on the type and purpose of the information:

Data Type Retention Period
Account information (active account) For the duration of account activity
Account Data (Closed Accounts) Up to 5 years after account closure
Financial transaction records Minimum 7 years (as required by law)
KYC Documents 5 years after account closure
Log & Session Data Up to 12 months
Support Contact 3 years after last contact

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

9 Minor's Privacy

Betvis strictly prohibits anyone under the age of 18 from registering or using its services. We do not knowingly collect personal data from minors.

Age verification is mandatory at registration. If we become aware that a minor has registered on our platform, the account will be closed immediately and all associated data will be deleted.

If you are aware of a minor using Betvis, please immediately support@betvis.bet, please let us know.

10 Changes to the Privacy Policy

Betvis reserves the right to update or modify this Privacy Policy as needed. If any significant changes are made, we will notify you through the following means:

  • A notification will be sent to your registered email address.
  • The announcement will be displayed on the website's homepage.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of Betvis after any changes will be taken as acceptance of the updated policy. We therefore recommend checking this page regularly.

To obtain a previous version of the Privacy Policy support@betvis.bet, please get in touch.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Betvis's data protection team is always ready to assist you with any queries.

  • Email: support@betvis.bet
  • Live Chat: Available around the clock once you're logged in to the platform
  • Response time: typically within 24–48 hours

For more information, visit our FAQ Page View or Responsible Gaming Read Betvis's responsible gaming guidelines on the page.

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